bags and luggage:
Regular bags measuring no more than 30x19x12 cm are permitted in the museum. All larger bags, suitcases, backpacks, camera bags, shopping bags etc. must be put in the lockers in the ticket sales (deposit: 10 DKK/1 EURO/1 polet).
You are not permitted to bring your own food and beaverage to the museum. Water excluded. It is possible to dine at the fully licensed restaurant Madkælderen located in the north wing of the castle.
Private photography with flash with ordinary cameras, mobile phones and video cameras are normally permitted everywhere in the museum. This can however be prohibited in conjunction with special exhibitions. Tripods are not permitted.
prams and pushchairs:
Prams and pushchairs are permitted in the museum.
With the exception of guide-dogs for the blind, animals are not permitted in the museum.
FACILITIES FOR THE DISABLED:
The south and east wings are accessible to those in wheelchairs. Certain areas of the west and north wings can also be accessed with some assistance (please contact one of the wardens). A lift is located in the east wing of the castle. Toilet facilities for disabled people are located in the basement near the lift.
Physically disabled people can, after contacting the ticket sales, be dropped off in the castle courtyard, but the car must be droven down to the parking spaces immediately after the drop off. Two wheelchairs are available to borrow. Ask in the ticket sales.